Waste and Recycling Officer

Job Type:
Job Sector:
Admin, Secretarial
Salary Description:
Up to £16.00 per hour
Job Ref:

Waste and Recycling Officer Akton Recruitment currently has an exciting opportunity for a Waste and Recycling Officer to join one of the Local Authority in North London. Key Duties Understand and be responsive to the needs of the customer, offering technical advice and guidance both written and verbal, and present a positive and professional image to the customer at all times, ensuring a high standard of customer service. Provide specialist and procedural advice, identifying any difficulties visitors/service users may have in making an enquiry or receiving information and resolving disputes and complaints as they occur through investigation and mediation ensuring suitable methods of communication are monitored and provided. Maintain up to date knowledge to ensure effective operation of IT packages and systems used within the service and to be responsible for the data input/live loading, collation, upkeep and retrieval of Council wide IT based information in accordance with Council procedures. Develop, implement and maintain secure effective quality systems and procedures to ensure service delivery meets customer needs. Register applications to the Council for the service area involving checking for validity and ensuring appropriate fees and charges are administered, and advising applicants where further information/monies is/are required. Prepare and present/provide information on behalf of the service including management and statistical information for audit purposes as well as providing reports to Committee, Members and external partners where appropriate. Contact other internal/external parties as required, including interrogation of external databases seeking and providing specialist procedural advice relevant to the service area, taking appropriate action and administering responses. Organise and attend regular team and service meetings, contribute ideas and make recommendations for improvements/changes in existing procedures, policies and processes, and actively contribute to service centre plan reviews. Attend meetings which are sometimes of a confidential and sensitive nature, taking minutes and producing accurate written records within agreed timescales To work as part of a project team and to assist in the delivery and completion of work projects, supporting different work streams, ensuring the successful completion of the project. If you would like to apply for this position please send a CV or call 01772 428186 and ask for Jordan for more details.

Contact Details:
Tel: not in use
Contact: Kris Clare

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