Night Shift Customer Service Advisor with German

Job Type:
Job Sector:
Customer Service
Salary Description:
£21,000 per annum
Job Ref:

Calling all Customer Service Advisors - Night Shift !!! Are you looking for a new and exciting role in a busy call centre environment? Our client, based in Central London, is a well known luxury brand currently recruiting Customer Service Advisors for various fixed term contracts over the summer period. We are seeking candidates that that are fluent in English as well as German and know that the customer experience is paramount. The Role: Managing customer relationships via phone, email and social media Use of numerous in-house software systems, CRM platform and payment gateways Dealing with an exciting mix of customer care and sales enquiries Meeting targets across customer satisfaction results, response times and sales is also a key part of this role. The Ideal Candidate: We are looking for individuals who are able to speak English and one of the following language: German at a business level Previous Contact Centre experience preferable not essential C onfident with good listening and diplomacy skills Ability to learn new systems and processes in a digital environment Computer literate in Microsoft Office or Google Suite as well as social media platforms Strong time management skills with the ability to plan, prioritise and meet deadlines The hours: This role is for 12 weeks over the summer period. You will need to be flexible as the call centre operates 24 hours a day, seven days a week, including bank holidays . The hours are: 10hr shifts between the hours of 7pm - 10am, 4 days out of 7.

Contact Details:
Tel: not in use
Contact: Kris Clare

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