Housing Patch Manager

Job Type:
Job Sector:
Customer Service
United Kingdom
£26,999 to £28,785 per hour
Salary Description:
Up to UKP 28785 per hour
Nottingham City Homes
Job Ref:

Housing Patch Manager
£26,999-£28,785 Per Annum (part time Pro Rata)
Post 1: 1 x Full time post (37 hours per week) fixed term for 9 months
Post 2: 1 x Part Time post (18.5 hours per week) fixed term for 9 months
Post 3: 1 x Part Time post (18.5 hours per week) Permenant
Based at City wide locations
Nottingham City Homes has been awarded Landlord of the Year at the 2018 UK Housing Award and manages more than 27,000 homes across the city on behalf of Nottingham City Council. Our vision is to ‘create homes and places where people want to live’. All of our homes have reached the decent homes standard and, as part of our ‘Building a better Nottingham’ programme, we are building hundreds of new council homes – the biggest programme of its kind for a generation. At Nottingham City Homes, we offer an excellent benefits package with a minimum of 25 days’ holiday, flexible working, training and personal development, an additional holiday purchase scheme, lifestyle benefits, childcare vouchers and a defined pension scheme (company contribution on average is 16%).
We have 3 fantastic vacancies for Housing Patch Managers on various basis to join our Tenancy and Estates Management team, working across the city of Nottingham. Reporting to the Area Housing Manager, you will provide a tenancy and estate management service which meets the diverse needs and aspirations of our tenants and leaseholders. With your experience of working in a housing environment, you will use your knowledge and understanding of housing legislation, statutory frameworks and best practice to deliver housing management and environmental services to the highest standard.
You will display the drive and determination to provide excellent customer service and making a difference to Nottingham City Homes tenants across the City. This is a challenging role but you will gain the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable place to live.
Proactive in your approach and with the ability to deliver continuous service improvements, your role will involve a variety of tenancy and estate management responsibilities, including carrying out regular estate inspections, providing housing advice and dealing with issues such as anti- social behaviour. Good interpersonal and communication skills along with the ability to present reports concisely to varied client groups and liaise with internal and external agencies are essential. As an effective team member, you must be flexible in your working hours and be able to travel to various locations across Nottingham.
If you want to be part of a winning team that’s making a real difference, click on the apply link to visit our website. Apply online at www.jobsatnch.org.uk
You will be asked to submit a cover letter in support of your application. You will also be asked which roles you are interested in.
Closing date: 14 May 2019 - This may be subject to change based on volume of suitable applications
We welcome applications from all sections of our diverse community.

Contact Details:
Nottingham City Homes
Tel: 0200 000 0000
Contact: Emma-Jane Ellis

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