A Senior Customer Service Advisor/ Training Support Officer

Job Type:
Job Sector:
Customer Service
East Anglia
Salary Description:
£18.25 per hour
Job Ref:

I am currently recruiting for ‘A Senior Customer Service Advisor/ Training Support Officer’ to work with a Local Authority East Anglia area on a contract basis. The roles aim: To have expert knowledge of and experience with Council Tax, Housing Benefit and the Council Tax reduction scheme. Record accurate and timely statistical information Liaise with all other Council sections and departments to ensure handover of actions as necessary Experience in Council Tax, Housing and Council tax benefit and a working knowledge or Northgate SX3 computer system Actively recognise the need for customer confidentiality Assist in training/ mentoring of new staff giving advice and guidance as required Will be required to rotate/provide cover through the designated specialist areas of work   My client is looking specifically for applicants with previous experience in a similar role within a Local Authority or other Public Sector organisation. Please do not hesitate to apply.

Contact Details:
Tel: not in use
Contact: Kris Clare

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