2nd/3rd Line Infrastructure Engineer

Job Type:
Job Sector:
South East
Milton Keynes
£20,000 to £30,000 per annum
The ONE Group
Job Ref:

Are you a 2nd line support engineer who is looking to step up into more of a 3rd line role and have the opportunity work on big IT infrastructure systems? An IT Managed Service Provider based in Milton Keynes, are seeking an experienced and talented IT infrastructure engineer to join their vibrant and energetic team.

The client is a Microsoft Gold Partner, Apple Consultants Network member, and a VMWare Partner.

The role

The successful candidate will work in both a project delivery and support capacity. You will deliver on premise, hybrid and cloud-solutions to our customers whilst carrying out tasks, such as; monitoring, diagnosing and troubleshooting network, server, security and infrastructure issues.

You will be expected to have demonstrable experience within Windows Server and Mac OS; you will have the ability to work well within a team and the confidence to take ownership of infrastructure projects/support tickets with clear and concise customer communication.


* Strong knowledge of Windows Server Technologies, including; Active Directory, DNS and Group Policy

* Over 24 months of experience supporting small to medium businesses, preferably within an MSP environment

* Excellent customer service skills

* The ability to work well as part of a team

* A full UK Driving licence


* Any Microsoft MCP/MCSA qualifications

* Strong Mac OS knowledge

* Office 365/Exchange/SharePoint

* Apple iOS deployment experience

* Cloud technologies including Microsoft Azure and AWS

* VMware vSphere

* Backup solutions including Veeam and Backup Exec

* Network switching and Firewalls

Contact Details:
The ONE Group
Tel: 01604 210888
Fax: 01223 233072
Contact: George Leach

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