Scheduling Service Advisor

Job Type:
Job Sector:
£18,000 to £19,000 per annum
Holt Recruitment Ltd
Job Ref:

We are currently supporting our client, a leading National Installer of in-car electrical equipment in the UK, in their search for an experienced Scheduling Professional

Salary: �18,000 rising to �19,000 after successful 3-month probation

Hours: 37.5 hours per week - Monday to Friday 9am to 5.30pm

Scheduling Service Advisor

MUST have:

* Two years’ experience in scheduling.
* Knowledge or experience within the Tracking or Telematics industry would be an advantage.

Main job role and responsibilities:

* Create engineer service tasks
* Create chargeable tasks when a customer requires a de-fit or re-fit of their tracking unit
* Manage the engineer’s diary, providing adequate information regarding the work
* Book service/ De and Re and installation calls
* Manage “Scheduling” email inbox
* Confirm engineer work with the customer on a daily basis
* Ensure relevant documentation is sent and received to and from the customer before the work is undertaken
* Follow all processes and procedures
* Manage customer expectation

Competencies, skills, knowledge and ability:

* Customer service focused
* Excellent communication skills both written and verbal
* Calm under pressure
* Planning and organizing
* Attention to detail
* Clerical and administrative functions
* Handling information and following instructions
* Co-operating and liaising


* A minimum of 5 GCSE’s at grade C or above.

If you are interested in this role please contact Naomi @ Holt Recruitment on 07590 881446 or click 'Apply Now'

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Contact Details:
Holt Recruitment Ltd
Tel: 0845 8338 007
Fax: 0845 8338 006
Contact: Holt Recruitment

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