Service Advisor - Automotive

Job Type:
Job Sector:
Customer Service
South East
Salary Description:
Job Ref:

Are you enthusiastic, reliable, organised and hard working? Do you have the ability to make people feel comfortable in conversation? If the answers are "yes" would you like a career in the automotive industry as a Service Advisor?

Hartwell are a leading multi-franchise retail motor group in the UK and have been trading successfully for 100 years. Operating 20 franchised dealerships across 10 locations, the company currently represents brands including Fiat, Ford and SEAT.

Due to continuing growth, we are now seeking a Service Advisor for our Abingdon dealership.

Joining our team as a Service Advisor, we will show you how to:

- Book vehicles in for servicing.
- Manage and follow up all work in progress on customer vehicles.
- Explain service costs.
- Manage relationships with customers face to face, via email and on the telephone.
- Administer and organise the delivery of services.
- Maintain Manufacturer and Dealership standards.

The ideal Service Advisor will:

- Be experienced or willing to learn.
- Have volume Main Dealer experience (ideally at least 2 years).
- Be resilient and determined.
- Be a team player.
- Be flexible and willing to work "retail" hours - 8.00 am to 6.00 pm Monday to Friday and 8.00 am to 5.00 pm alternate Saturdays.
- Be very presentable.

Salary: Dependant on experience

If you are looking to join a well-established company that offers excellent rewards including a workplace pension scheme, staff discounts, 22 days annual holiday and you are currently eligible to work in the UK, please apply now.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Lucy Hudson

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