Client Services Administrator

Job Type:
Job Sector:
Customer Service
East Anglia
£18,000 to £21,000 per annum
The ONE Group
Job Ref:

Are you a driven Customer Service Advisor looking for a new challenge? Are you confident with CRM systems? We have an excellent opportunity available for a Client Services Administrator to work for a reputable and top employer within Duxford.
As part of our growing Team, as a Customer Service Advisor you will take responsibility for overseeing
customer transactions, processing payments, addressing any billing complaints or questions, and making sure all accounts remain up to date.

•Communicate with customers via phone and email
•Resolve any customer queries and complaints, recognising when complaints need to be escalated to management
•Discuss invoices and accounts with customers
•Take and process personal and payment information from customers and ensure the information is kept safe, secure and confidential
•Schedule engineer appointments with customers
•Contact customers to verify account information
•General administration duties

They company offer some excellent benefits, onsite parking and an on-site caf�!

Salary: �18,000 – 22,000 pa

With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.
Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.
We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.
This isn’t just recruitment, it’s: Recruitment as it should be.
For more information, call us or visit our website at

Contact Details:
The ONE Group
Tel: 01733234000
Fax: 01223 233072
Contact: Rachel Anderson

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