Helpdesk Analyst

Job Type:
Interim
Job Sector:
IT
Region:
East Midlands
Location:
Spalding
Salary:
£10 to £12 per hour
Posted:
12/06/2019
Recruiter:
The ONE Group
Job Ref:
J32781

Helpdesk Analyst - Spalding �10.00 - �12 per hour - Contract Role

Our client is looking to recruit a Helpdesk Analyst to be able to provide first line resolution over a wide range of issues.

Must Haves:
* Passionate about excellent customer service
* High level of personal communication skills
* Able to provide first line resolution over a wide range of issues
* Able to provide thorough troubleshooting for hardware issues
* Confident and skilled in a MS Windows environment, using MS Office applications in particular Outlook and Excel.
* Self motivated, enthusiastic, positive, diligent, honest, dedicated and committed
* Enjoys analysing problems and providing resolutions
* Able to learn and react to changing circumstances rapidly
* Ability to prioritise workload within a high-pressure environment without compromising on quality or customer service.
* Flexibility and willing to go the extra mile
* Experience of working in an end user environment

Would Likes:
* At least 1 years experience of working in a 1st line support role
* Experience using support call logging systems
* Knowledge of the ITIL Framework.

For more information call the Peterborough office of THE ONE GROUP on 01733 234 000 or visit our website at www.theonegroup.co.uk

Contact Details:
The ONE Group
Tel: 01733234000
Fax: 01223 233072
Contact: Jack Moffett
Email:

You may return to your current search results by clicking here.

Advertisers

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings