Senior Service Advisor

Job Type:
Permanent
Job Sector:
Automotive
Region:
East Anglia
Location:
Stevenage
Salary:
£1 to £999,999 per annum
Salary Description:
Competitive basic and bonus package DOE
Posted:
13/06/2019
Recruiter:
Holt Recruitment Ltd
Job Ref:
JH916133

* Prestige Senior Service Advisor Role for a well-established dealership group.
* Looking for an experienced and high performing Service Advisor to join their successful Aftersales team.
* Offering full manufacturing Training and accreditation opportunities
* State of the art training facilities
* Progression opportunities

Senior Service Advisor

Key role and responsibilities as a Senior Service Advisor;

* Ensure customers are aware of service and repair work required to their vehicles in a professional manner
* Advise on estimated costs of repairs and work to be undertaken
* Sell additional products as appropriate to customers’ needs
* Advise on timescales and collection arrangements
* Produce job cards on the in-house computer system
* Update customer and vehicle records
* Document all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices

Minimum requirements as a Senior Service Advisor;

* Experience in a similar role, as a Service Desk Advisor / Car Service Advisor or similar
* An ability to sell additional products and services to the customer
* Experience of using motor dealership databases and Kerridge would be preferable
* Excellent communication skills and the ability to deliver outstanding customer service
* The ability to manage multiple tasks

Senior Service Advisor

Salary: Competitive basic and bonus package DOE

Location: Stevenage - Luton – St Albans – Hertford - Royston

If you are interested in this Senior Service Advisor position please click 'Apply Now'

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Contact Details:
Holt Recruitment Ltd
Tel: 0845 8338 007
Fax: 0845 8338 006
Contact: Holt Recruitment
Email:

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