1st/2nd Line Desktop Support Analyst

Job Type:
Permanent
Job Sector:
IT
Region:
North West
Location:
St. Helens
Salary:
£22,000 to £25,000 per annum
Posted:
18/06/2019
Recruiter:
Mexa Solutions
Job Ref:
32923

1st & 2nd Line Desktop Support Analyst, with End User Computer desktop support experience across Windows 10 and Windows Server 2008-2016, is required for a company based in St Helens (near Liverpool), paying from �22,000 - �25,000, depending upon background and experience.

1st & 2nd Line Desktop Support Analyst

Based in St. Helens, near Liverpool

Start ASAP

�22,000 - �25,000 – depending upon background and experience

Working within the Technical Support team of a large organisation, the Desktop Support Analyst / IT Support Analyst will be responsible for providing end user desktop support to the users within the organisation. This will be both 1st line and 2nd line support across a Windows 10, Windows Server, Exchange, Active Directory technical environment. The Desktop Support Analyst / IT Support Analyst will be responsible for hardware and printer support, mobile phone support and setting up users accounts on Active Directory. You will have a tenacious approach to problem solving and strong customer facing skills.

Skills:

- Strong IT Support background to 1st line & 2nd line support

- Good experience of Desktop Support or Service Desk / Helpdesk support

- Good experience of suporting Windows Server technologies, Exchange, Active Directory, Windows 10

- Office 2010-2016 & Office 365

- Hardware & Printer support

- Experience of ITIL

- Excellent communication & customer engagement experience

This position would suit a Desktop Support Analyst / Desktop Support Engineer / Service Desk Analyst / Helpdesk Analyst / Helpdesk Engineer / IT Technician / IT Support Analyst / IT Support Engineer / 1st Line Support / 2nd Line Support, who has strong experience of 1st & 2nd Line support within a Desktop Support or Service Desk support background, with experience across Microsoft technologies including Windows Server, Active Directory, Microsoft Office.

This 1st & 2nd Line Desktop Support Analyst position is looking to start ASAP, will be based in St. Helens, near Liverpool and will be paying from �22,000 - �25,000 depending upon background and experience.

If you are interested in applying for this position then please forward your CV to bob . bath @ mexasolutions . com

To be considered for this role, you must be eligible to live and work in the UK.

Contact Details:
Mexa Solutions
Tel: 02036420454
Contact: Bob Bath
Email:

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