Office Administrator

Job Type:
Job Sector:
Admin, Secretarial
South West
Salary Description:
£18,000 pa - Negotiable on experience
Orange Recruitment
Job Ref:

Office Administrator
Salary: Starting at £18,000 - Negotiable on experience
Location: Bristol (Central)
Hours: Full-time (37.5 hours)

Experience - Essential:

- Minimum of 6 months` work experience within an office environment
- Intermediate Excel skills, and use of all core MS Office functions
- Integrity, honesty, attention to detail
- Willingness to learn and embrace change and process improvement and to understand the operation of a growing business

Staff Benefits:

- 25 days Holiday Entitlement (Increasing annually to 30)
- Buy or Sell up to 5 days holiday per year
- Health Cash Plan - Cash back for Dental, optical and other treatments
- PERKS - Employee discounts across a range of high street products.
- Income protection insurance
- Life assurance policy
- Company pension (Matched contribution up to 5%)
- 12 weeks Enhanced Parental leave policy
- Cycle to work scheme
- Employee Assistance Programme
- Free Office Fruit
- Premium "Bean to Cup" coffee machine

Key Responsibilities

- Sorting and distribution (include scanning where appropriate) of all incoming post and DX together with the franking and sorting of all outgoing post and DX
- Ensuring private and confidential post such as HR and Finance documents are directed to the appropriate contact and care is taken to distribute this
- Collection and delivery of DX post from the DX Parcel Exchange delivery point on a daily basis along with delivering cheques to the bank
- Monitoring and ordering of office supplies e.g. stationery, consumables, milk, fruit, tea, coffee etc.
- Support to the Executive team on an adhoc basis; arranging meetings and refreshments, travel booking, reconciliation of expenses
- Archiving of case files with external archiving provider, liaising with case handlers as appropriate
- Scanning of certificates, grants and cheques
- Liaising with external scanning provider requesting copies of documents as appropriate, and managing and improving working relationship
- Will storage management including requests for Will retrievals, storage of Wills, and Will Writer correspondence
- Dealing with post and liaising with couriers as appropriate
- Updating CRM/internal databases. Inputting new enquiries on to the system
- Arranging meetings with external partners and clients
- First point of contact for Partner system queries for wills storage
- Create and maintain accurate records for each estate task completed
- Carry out Land Registry checks
- Maintain "Admin pipeline" to ensure families are kept up to date
- Filing of documentation, ensuring filing systems are maintained
- Monitor online chat functionality, identifying new leads and opportunities to offer company products and services
- Problem solving in relation to Will retrieval queries
- Carrying out administrative support for all business areas including but not limited to legal printing, business development team administration, assisting client services with gathering and chasing documents
- You are required to perform any such tasks or duties that are reasonably assigned to you.

About Our Client:
Our client aims to be the most successful and respected estate administration business in the UK. A regulated business, founded in 2002, they only do one thing: estate administration. They are totally focused on their purpose, helping families to move on. The business partners refer their clients to them and they provid

Contact Details:
Orange Recruitment
Tel: 02920 620702
Contact: Orange Recruitment

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