Product Application Engineer

Job Type:
Job Sector:
South West
Salary Description:
TalentSpa Recuitment
Job Ref:

Product Application Engineer

Location: Swindon

Salary: Competitive

Job type: Permanent

The company was set up by two engineers in 1992 to solve a problem, and that's what they have been doing ever since. They solve problems by going back to the fundamentals. They employ strong intellect; they build great expertise; and they work on the challenges that others avoid.

As a growing company they are seeking a Product Application Engineer. The Product Application Engineer will be responsible for advising customers and colleagues in the use of assigned products, with a focus on voltage control relays. Working in a rapidly changing small company, this is an exciting opportunity to support the product development team through capturing customer feedback.

Responsibilities of the Application Engineer:

* Providing specification development support to colleagues, customers, consultants and partners.
* Providing training for customers on the product and application.
* Providing product and application training for colleagues and partners.
* Pre-sales support including product selection and scheme advice.
* Post-sales support including settings and integration advice.
* Supporting and providing input to product promotion and tendering
* Assist in the design and development of tools necessary to make partners comfortable and successful at selling Fundamentals products
* Providing input to product-related market research, intelligence and competitor analysis
* Supporting capture of the voice of the customer (VOC) and defining requirements for new product and feature development
* Providing material and reviews in the creation of user documentation
* Supporting customer approval activities including factory acceptance testing
* Work on and in support of customer and internal projects, occasionally on customer premises and sites

Requirements of the Application Engineer:


* Capability to read, understand and communicate through technical specifications and drawings
* Experience working with substation and power system protection and/or control equipment
* Experience of working within an ISO 9001 management system
* Capability to communicate well to a good standard of written and verbal English


* Experience of an HV/EHV substation environment
* Knowledge and experience of the internals of substation and power system protection and/or control equipment
* Experience of working with common SCADA communication protocols: IEC 60870 series, DNP3, IEC 61850


* Degree/HND in an electrical/electronic/software/power engineering discipline


* 25 days holiday plus Bank Holidays
* Company sick pay on completion of probation
* Pension (as part of our auto enrolment duties)
* Life Assurance
* 24/7 Employee Helpline
* Health Cash Plan (NHS top up) scheme

If you have a knowledge of some of the above areas, a willingness to develop in others, and deliver WOW with a 'yes we can' attitude, then our client would like to talk with you

If you feel like you meet the above criteria for the Product Application Engineer, then please apply now!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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