Trading Standards Enforcement Officer

Job Type:
Job Sector:
Public Sector
Salary Description:
Competitive Rate Offered
Kenyon Block Consultants
Job Ref:
KBC 2392

We are looking for a Trading Standards Enforcement Officer to join our east London local authority client on a temporary basis

Responsible for:

Role purpose and role dimensions:

Overview of the job to undertake statutory enforcement activities and actions within the allocated functions of Trading Standards work, i.e.
a) Programmed work – enforcement inspections and project management;
b) The investigation of offences, service requests and complaints;
c) Formal legal action – including entering premises, obtaining warrants; the collection of evidence, seizing of goods and documents, drafting and service of improvement notices as authorised, recommending prosecution; preparation of complex casework and appearance as a witness in legal proceedings, licence review applications, issuing improvement notices
d) Service development – in the light of new legislation, Council, initiatives, changes in Service priorities
e) To maintain an expert knowledge and be the Council’s lead officer on at least one key area (e.g. Age Restricted Sales) of the Team’s enforcement work.

Key external contacts:

Organisations Members of the Public, police cadets, partners including Police, Fire Service, Public Health England, Environment Agency,
Local Businesses, bank management, business management and business groups, PLCs Limited companies and sole traders
Government Departments, including FSA, HSE, DEFRA, GLA, CABX, CACS, BEIS, Cabinet Office
Chartered Trading Standards Institute, Chartered Institute of Environmental Health officers LTS, TRS & subgroups thereof, ALEHM
Government Department auditors & assessors

External Contractors
Key internal contacts:
Job titles or groups of staff Senior Council staff to FUM level
Members of the Council, MP’s, Cabinet Members
Other Council Service Areas
Internal Contractors
Financial dimensions:
Budgetary responsibility & amount.
Equipment, cash, property etc. for which employee is responsible. Test Purchasing and sampling funding up to £150
Seizure and retention of goods and products, computers, mobile phones and other evidential material at and from local businesses (unlimited value – typically £2,000 - £5,000).
Custody and cataloguing of seized products within the Service secure store including evidential continuity for proceedings.
To transport and use at businesses and on-site locations throughout the borough Trading Standards testing materials, standards and equipment e.g. GEC Itemiser, PACE recorder (value £20K).
Maintain and keep secure mobile ‘phone, laptop and all files and data used at site locations throughout the borough

Key areas for decision making:
The interpretation and application of trading legislation, case law, Codes of Practice, established Council procedures and guidelines and all other policies relating to specific Trading Standards breaches and issues found at local business premises.
The determination and prioritisation of resources, to maximise results and ensure efficient and effective working.
The analysis and interpretation of intelligence data and other information necessary to ensure efficient and effective working and inform more senior staffs’ decisions.
The day-to-day use of the discretion and decision making required under the Council’s enforcement policies, to take informal or formal action in any given case/situation or make enforcement recommendations to senior management.
To determine and make recommendation on enforcement action, formal warnings, statutory cautions, review applications and prosecutions
Other considerations:
E.g. working patterns, the post holder will habitually work alone and unsupervised during site visits, inspections and external meetings with businesses, traders and consumers, including night-time and weekend working up to a maximum of 5 events per month

Person Specification

Minimum education/ qualifications:
Hold Degree in Trading Standards, DCATS, or similar qualification in a relevant subject

Experience of successful project management
Experience of investigating complaints within an enforcement setting and undertaking enforcement action
Experience of producing & presenting detailed written reports
Experience of working in a multi-cultural environment and good understanding of the needs of different groups within that environment
Proven ability to carry out investigations
Ability to effectively communicate with customers and other members of staff both in writing and verbally.
Proven ability to mediate between parties to resolve issues
Ability to plan and mange work to implement programmes and meet performance targets.
Ability to accurately maintain records both written and computer based.
Ability to initiate and respond flexibly, positively and successfully to changing demands and circumstances.
Possess innovative and original thinking ability to deal with unusual operational problems & demands
Ability to manage and carry out project-based tasks to a set timetable and within allocated resources.
Ability to work both as part of a team and on their own.
A good understanding of Trading Standards legislation in the work environment and acceptance of responsibility for their practical application.

Maintain working knowledge of a wide range of Trading standards legislation, and ability to interpret, current & proposed legislation, case law, codes of practice, guidelines and any relevant polices relating to the allocated area of work
To have and maintain expert knowledge of a specialist TS subject area, including legislation, guidance and policies, current trends and practices
Personal style & behaviour Able to work to own initiative as appropriate without access to constant guidance or the need for work to be checked.
Special conditions: Possession of a clean full driving licence with daily access to a vehicle suitable for Council business.
To be prepared to work out-of-hours. TP’s, licensing, food standards, enforcement activities including working with partners

Please send your CV through to

For more information about similar roles please visit

Contact Details:
Kenyon Block Consultants
Tel: 020 8360 7289
Contact: Phyllis Kenyon

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