Snr Service Designer (UX,Creative,Product)

Job Type:
Permanent
Job Sector:
IT
Region:
North West
Location:
Manchester
Salary:
£60,000 to £60,000 per annum
Salary Description:
£60000 - £60000 Per Annum
Posted:
27/08/2019
Recruiter:
Additional Resources
Job Ref:
PCO/AR/051540

Snr Service Designer (UX,Creative,Product) - Manchester

£60k basic + flexible working

My client a Service Design Agency would like to improve society by making people's lives better, simpler and smarter through design, data and technology.

They are looking for a Snr Service Designer to join their small friendly design team in Manchester and to lead a team of talented designers. This is a great opportunity for someone who is genuinely excited by being an integral part of a team working across multiple projects that span product and service.

You will be working with the researchers, strategists, data scientists, experience Designers, developers and more across office locations and remote working locations to ensure projects are delivered successfully and on-time.

The majority of work is based out of the Manchester studio however, they believe they have to get out of the building to solve problems, and that design is a team sport, so this means their work can take them around the globe. For that reason, you should be happy, where necessary, to spend time out of the country (this can be from two days to two weeks).

Responsibilities

Leading and inspiring a team of diverse and talented Designers to strategically plan, contextualise and address complex multi-touchpoint experiences that encompass a wide ecosystem, including people, products and places where services are experienced.

Planning, organising and facilitating events and workshops: bringing together users and stakeholders to unpick the challenges faced by the service and propose new solutions.

Setting the direction for future service experiences by developing and landing the overall Service Design strategy, including high-level concepts and robust customer value proposition

Planning and conducting user testing and live prototyping of ideas and solutions with users, refining the products/services based on feedback.

Produce a range of service design deliverables of quality.

Experience and skills

A trusted and tenured reputation for leadership, design excellence and commercial savviness

Experience leading a team of service or product designers

In-depth and hands on experience of end to end design processes and tools

Proven talent for nurturing, developing, inspiring and leading teams

A storyteller with experience crafting narratives for senior audiences and bringing them along the journey.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Paul
Email:

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