Case Examiner Administrator

Job Type:
Job Sector:
Health, Medicine
£20,000 to £25,000 per annum
Salary Description:
�20,000 - �25,000 per annum
TalentSpa Recuitment
Job Ref:

Case Examiner Administrator

Location: Stratford London, E20 1HZ

Salary: �20,000 - �25,000 per annum

Hours of Work: Monday - Friday, 09:00 - 17:00pm - 36 hours a week

About the Company:

We're the independent regulator of the UK's 690,000 registered nurses, midwives and nursing associates. We set the qualifications students must achieve to step into their first job with the right skills and knowledge to look after patients, mothers, and the public with kindness, skill, respect and compassion.

Better and safer care for people is at the heart of what we do, supporting nurses, midwives and nursing associates across the UK to strive for the highest standards

By promoting professionalism, we help to inspire confidence among the public and pride among nurses, midwives and nursing associates. Held in high regard, they are able to act as leaders in their communities.

Case Examiner Administrator Responsibilities:

* To provide effective support and administrative assistance in the processing of cases in accordance with Fitness to Practise (FtP) procedures, more specifically in relation to the management of Case Examiner decision letters.
* To monitor and maintain a database to ensure the register (WISER) is updated accurately.
* To proactively plan and manage own allocated decision letters and ensure compliance with departmental key performance indicators.
* To liaise with Case Owners and Case Examiners to cross-check that correct parties are identified and notified of decision outcomes.
* To ensure quality of decision letters is maintained prior to them being sent to the relevant parties.
* To complete decision letters in a timely and accurate manner on a daily basis.

Case Examiner Administrator Requirements:

* Educated to GCSE level, English language and Maths A-C level or equivalent, or substantial relevant experience.
* Proven administrative experience in a complex office environment.
* Experience of working within a customer service environment.
* Excellent communication skills, both verbal and written.
* Ability to deal with a high workload, including planning, prioritising and managing time effectively across the organisation and externally.
* Able to show sensitivity and tact when identifying and working with customer needs and confidential information.
* A self-starter who uses initiative and is able to work with minimal supervision.

Case Examiner Administrator Benefits:

* 30 days annual leave, plus eight days paid bank holidays, with the option to buy or sell three days annual leave.
* Attractive pension scheme
* Salary sacrifice schemes
* Perkbox
* Enhanced maternity and paternity leave
* Subsidised on-site restaurant
* Season ticket loan
* Agile and flexible working
* 24-hour - regulated employee assistance programme

If you believe you are suitable for the Case Examiner Administrator role then please apply now!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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