Technical Systems Engineer

Job Type:
Permanent
Job Sector:
Internet, New Media
Region:
West Midlands
Location:
Stoke-on-Trent
Salary:
£30,000 to £35,000 per annum
Salary Description:
�30,000-�35,000 per annum
Posted:
16/09/2019
Recruiter:
TalentSpa Recuitment
Job Ref:
TD/SCL/TSE2

Our client is partnered exclusively with a rapidly growing Cyber Security business based in Stoke-On-Trent to recruit a Technical Systems Engineer to join their innovative and knowledgeable Technical team.

This position will play a key role in the support of a variety of innovative, accreditable, cost efficient and profitable solutions. These solutions are operated at the company's premises in Cheshire and are the foundation for the Company's secure managed ICT services to MoD and other public sector customers.

* Systems Maintenance: IT Service, support and administration of SecureCloud+ managed service offerings, liaising with on-site support teams, outsourced service delivery partners and suppliers to maintain the service to or above contracted SLAs and Target KPIs.
* Service Management: Assist as a point of escalation on matters effecting the day to day delivery of SecureCloud+ managed services. To ensure the collation and preparation of service management customer reports as required.
* Network Operations Centre: manage, control and monitor customer networks and company internal systems. Maintaining optimal network operations across a variety of platforms and mediums.

Responsibilities

* Systems Maintenance
* Service Management
* NOC

* Customer Relationship Management

We are seeking a general understanding in the following areas:

* Hardware
* Server
* Software
* Virtualisation
* Security
* Product

Skills, Qualities and Experience

* A customer focused person with the ability to develop trusted relationships.
* A commitment to continually developing technical skills in emerging technologies.
* Ability to work independently and pro-activity, matched with the ability to be a strong team leader.
* Working knowledge off ITIL best practice.
* Good communication skills with the ability to influence and negotiate both internally and externally.
* Ability to obtain the appropriate Security Clearance.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .
Email:

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