Inbound Customer Advisor

Job Type:
Job Sector:
Customer Service
East Midlands
Alfreton Road, Derby
£16,000 to £21,000 per annum
Salary Description:
£16,000 basic, OTE up to £21,000
Pentagon Group
Job Ref:

Are You:

Good with detail?
Comfortable working under pressure to deadlines?
A person who genuinely likes and enjoys working with others
Friendly, sociable and outgoing?
Good with Microsoft Excel, Word, Internet and Outlook?

... we have the perfect career opportunity for you!

Job DescriptionWhen you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

30 days holiday per year (including Bank Holidays)
Friends & Family Customer Referral Payments
Team Member Recruitment Rewards
Discounts on products and services that we provide
Retail discounts saving £££'s at high street stores, on-line and in supermarkets
Team Member Auto-enrolment Pension Scheme with employer contribution
Family & Friends Discounted Car Scheme

We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.
We also have free on-site parking and access to excellent public transport links and all within close proximity of Derby City Centre.
What Will You Be Doing?At Pentagon, we're all about exceeding our Customer's expectations and due to continued growth, we are looking for supportive and enthusiastic people on a full time basis to join our Central Sales Team.
We are focused on creating an engaging working environment and are dedicated to helping you develop and grow your career and unlock your own individual potential.

Taking the time to talk to customers and building genuine rapport by truly listening to their needs and supporting them with the products and services that are right for them, is the main purpose of our Central Sales Advisors.

You will also deliver an outstanding customer service by successfully responding to customer enquiries via live chat, telephone, email and social media.
Please note: office hours run from 8am - 10pm Monday to Friday plus weekend working that ranges from 8am - 6pm Saturday & 9am - 5pm Sundays. These shifts are done on a Rota system, usually alternating weekends and evenings.
Who Are We Looking for?People with a genuine passion for going above-and-beyond for our customers and we pride ourselves in delivering some of the best training out there!
It doesn’t matter if you’ve never worked in the Motor Industry before, or even if you’re straight out of education.

Contact Details:
Pentagon Group
Tel: 0200 000 0000
Contact: Lucy Myers

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