Switchboard Operator - Kings Mill Hospital - Nights

Job Type:
Permanent
Job Sector:
Admin, Secretarial
Region:
East Midlands
Location:
Nottinghamshire
Salary:
£8.71 to £8.71 per hour
Salary Description:
£8.71 - £8.71
Posted:
14/11/2019
Recruiter:
Compass Group
Job Ref:
compass/TP/339597/65937

We are looking for a talented, enthusiastic and experienced Switchboard operative based at King's Mill Hospital. This role is key in providing excellent service to our client and customers

The ideal candidate will be able to provide a high quality comprehensive switchboard/ reception service.

The hours of work will be 21:00-7:00am, 8 days on, 6 days off. In return we can guarantee 30 hours per week.

The successful candidate will have a flexible approach to their working week as current rota's within the switchboard department can be subject to change.
Job DescriptionMedirest is part of Compass Group UK & Ireland, who provide a full range of Hotel Services (including staff, patient and visitors catering, domestics, portering and security) at over 130 NHS Trust and private hospitals.
Main Responsibilities
To be polite, professional and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care is adhered to at all times
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To take personal responsibility for correcting customer or client service problems
Maintaining supplier, client and field relationship
Completion of helpdesk logs
System and call review as and when required
Escalation and Chasers with the field and suppliers alike
Maintaining of internal logs and reports
Enforcing and monitoring of SLAs
Assist colleagues in a willing and positive manner including assisting with other duties as required
Attend all relevant training sessions and meetings
Be prepared and trained to cover all additional roles within the department to ensure cover is maintained

The Ideal Candidate
Strong communicator
Self-starter
Team player
Trustworthy and honest
Diligent and has an eye for detail
Previous experience in administrative roles
Excellent working knowledge of Word, Excel and PowerPoint
Integrity and the ability to maintain a high level of confidentiality
High standard of literacy skills
Proven track record in planning, organisation and time management
Excellent telephone manner
The ability to maintain a high level of confidentiality
Can Do attitude


 
About The Company 

 

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Mahalia Kane
Email:

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