Customer Service Representatives

Job Type:
Job Sector:
Customer Service
£17,143 to £17,143 per annum
Salary Description:
�17,143 per year
TalentSpa Recuitment
Job Ref:


Our client is a leading global technology company operating within the road tolling sector. They've won oodles of awards for being an awesome place to work and their Big Boss and Management Team work hard to make them one of Leeds best place to work.

They have 15 vacancies for Charging Services Representatives due to start Monday 13 January 2020.

What do they do?

They manage over 180,000 crossings a day over the Dartford Crossing spanning the River Thames which forms part of the M25 motorway network in London and journeys through the Dartford Tunnel below the river. Head office is in Paris and they manage bridge crossings around the globe in 8 other countries.

Their Automatic Number Plate Recognition, (ANPR) cameras capture their Road Users details and charge a fee to their bank account each time they make a crossing. Although most of this process is automated their Charging Service Representatives Team based here in Leeds are on hand to manage calls from their Road Users.

About the job:

Working as a Charging Services Representative you will be answering inbound calls from their Road Users who want to make payments before or after making a crossing, credit funds to their Dart Charge accounts, register new vehicle details and resolving general enquiries.

Their contact centre is relaxed, fun and there is no selling involved.

They have full-time roles available, (40 hours per week), working between 8am and 10pm. They operate 7 days a week, so you'll need to be flexible to work 5 days out of 7 including weekends.

Here's what they need from you:

They are looking for Charging Services Representatives who will bring positive energy, a desire to succeed and are willing to go above and beyond for their customer! You'll be able to wow them with your excellent telephone manner from their first conversation and you must have great writing and computer skills.

2 years experience working in a customer service environment.

They will teach you everything you need to know, all they ask it that you share their core values - Passion, Excellence, Commitment & Flexibility and that you have basic computer skills.

The Money & Benefits Bit:

Salary to �17,143 + monthly bonus and look at all the benefits they offer too!...

* Two fully expensed parties a year in the summer and the winter
* Flexible shifts
* Modern office
* Discounted Gym Membership
* Discounts at local restaurants and establishments
* Breakout area with vending machines and free hot drinks
* Pool table and PlayStation4
* Free massages!
* Free fruit
* Free Wi-Fi
* Discretionary annual bonus
* Pensions scheme
* Healthcare cash back plan
* Life insurance
* Cycle to work scheme & bus travel discounts
* Dress down days
* Length of service awards
* Up to 3 extra length of service holidays
* Employee Assistance Programme
* Regular health and wellbeing events

Interested in joining their family in 2020? Click to apply

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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