Customer Outcomes & Quality Consultant

Job Type:
Permanent
Job Sector:
Customer Service
Region:
Yorkshire
Location:
Skipton, North Yorkshire
Salary:
£19,750 to £19,750 per annum
Salary Description:
Up to UKP 19750 per year
Posted:
14/11/2019
Recruiter:
Skipton Building Society
Job Ref:
req898

Job IntroductionAdd text hereMain ResponsibilitiesIf you’re brilliant with people, this is your chance to make a real difference at the heart of your community as the face of Skipton. As a Customer Adviser in your local branch, you’ll spend time talking to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or over the phone, you’ll help to identify the right products for them, in a considered way that builds trust. Whether you’re promoting a new product or resolving a problem, you’ll need to be proactive too, as you put our customers first and provide a great service as a big part of a small, close-knit team.Ideal CandidateAdd text hereAbout Skipton Building SocietyAt Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.We’re committed to creating a diverse and
inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.Why Work For UsWe’re committed to paying
our people fairly for the role they undertake and provide a wide range of
benefits to support our colleagues’ finances and wellbeing, including our
Employee Assistance programme, the opportunity to buy extra holidays and
shopping discount vouchers You’ll be able to shape your career within your team and can expect a
structured learning and development programme where you’ll be valued recognised
and rewarded.  More information on our benefits can be found hereSkipton are an equal
opportunities employer and we welcome applications from all suitably skilled or
qualified applicants, regardless of their race, sex, disability,
religion/beliefs, sexual orientation or age

Contact Details:
Skipton Building Society
Tel: 0200 000 0000
Contact: Hamza Bostan
Email:

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