German speaking Customer Care Coordinator

Job Type:
Job Sector:
Customer Service
Salary Description:
£26500 - £27500 per annum
Job Ref:

A well-established international company which specialises in healthcare technology is now looking for a talented German speaking Customer Services Executive/Logistics Coordinator to join their multilingual division in North West London!

Your role will involve providing seamless customer care support, dealing with a wide range of clients. It is therefore essential for you to have exceptional communication and organisational skills, as you will be managing order processing, product support, arranging order shipping logistics and handling client/account queries. You must be a customer-focussed individual with a proven background in customer services and order processing.

This is a great opportunity for a German speaking Customer Services Executive/Sales Administration professional with a passion for delivering outstanding customer care to join this global name! Training will be provided on their in-house systems, however if you have already used SAP/Oracle/JD Edwards or a similar software package before this would be highly desirable.

This German speaking Customer Service Executive role is on a temporary basis for 12 months with a likelihood of becoming a permanent contract.

You will be joining a global, friendly, motivated team where you will have the opportunity to progress within the company as well as receiving exceptional training and all of the benefits of working for a large corporation (including an excellent canteen, gym facilities and social outings).

If you can tick off that you speak fluent German, have experience in customer service and are ambitious, then this is a great job for you!


* Fluent in German and English, both written and spoken
* Proven experience in sales administration and sales order processing experience from within a similar customer services or import/export or sales support role
* Proficient IT skills are essential and a good working knowledge of relevant computer systems, procedures, workflow management and monitoring systems is desirable (i.e. SAP/Oracle/JD Edwards)
* Possess a professional, helpful and friendly telephone manner
* Demonstrate initiative and a proactive attitude along with the flexibility and willingness to work as a team member
* Excellent organisational and administrative skills, ability to prioritise work
* The ability to commute to North West London
* Able to start immediately

If you have worked in any of the following positions then this could be the perfect opportunity for you: German speaking client services executive, German speaking customer service coordinator, German speaking customer service executive, German speaking customer care coordinator, German speaking order processing/processor, German speaking Logistics coordinator, German speaking import/export.

To apply, please send your CV in English and in Word format to Marie. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment business in relation to this vacancy.

Contact Details:
Tel: not in use
Contact: Kris Clare

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