Administrative Assistant Fixed Term Contract - advertised on behalf of Norfolk & Suffolk CRC

Job Type:
Job Sector:
Admin, Secretarial
East Anglia
£18,389 to £18,389 per annum
Salary Description:
Band 2 salary commencing at £18,389
Job Ref:

Norfolk & Suffolk CRC are currently recruiting for an Administrative Assistant based in Ipswich on a fixed term contract to cover maternity leave.

This post is to provide administrative support to the Senior Management Team for Norfolk & Suffolk CRC working alongside the PAs to the CRC Director and Deputy Directors. The job description attached is generic and whilst the successful applicant will be required to undertake a number of tasks and have the same skills identified within it, there will be no contact with Service Users as part of this role

If you want to join an innovative, creative and high performing organisation, we offer challenging and rewarding roles and the opportunity to make a positive contribution to reducing reoffending in Norfolk & Suffolk. We offer excellent opportunities for personal and professional development and are committed to supportive induction and appraisal.
Job DescriptionAdministrator – full time, temporary maternity leave cover

(part of the Senior Leadership support team)

Based in: Hubbard House, Civic Drive, Ipswich

Band 2 salary commencing at £18,389 

37 hours per week, 27 days holiday + 8 bank holidays, defined contribution pension scheme, company sick pay, group discount scheme.

Interviews will take place on 7th January 2020
Main Responsibilities
Operate a file management service, including opening, recording new files, preparing files for transfer between offices, storage, maintenance and termination.
Maintain and update contact logs, by inputting and retrieving information as required.
Contribute to the implementation of breach procedures under the direction of the responsible Offender Manager.
Manage and maintain office systems, processes and procedures in respect of case administration, including making appointments, tracking review schedule and trigger process.
Distribute and receive information from courts, offender management teams, interventions and external organisations as required.
Retrieve data and statistical information providing management reports as required using computer-based systems.
Provide general administration support to the business and provide reception duties as required.

The Ideal Candidate
Have proven administrative support experience
Be able to work with confidential information
Be able to work with IT applications (Specifically Microsoft Office)
Have experience of working to deadlines and under pressure
Be flexible approach with a 'can do attitude'

About The CompanyThe role of Norfolk & Suffolk CRC is to rehabilitate service users, reduce reoffending and protect the public and we are one of six CRCs operated by Sodexo Justice Services in the UK.  We work with service users both in the community and in custody to deliver the sentence of the court, to rehabilitate them and to provide a range of programmes and interventions to turn their lives around.  We deliver effective offender management and rehabilitation services to low and medium risk service users and our highly skilled staff work in a range of disciplines to make a real difference.  Our aim is to create a better future for the people we work with – service users, victims and their families and local communities.  We are proud to have strong relationships with other criminal justice agencies, local authorities, health trusts, employment and training providers, and work with contracted partners to enhance delivery to our service users. 

We serve the counties from the 4 major towns: Norwich, Kings Lynn, Ipswich, Waveney.  Norfolk & Suffolk CRC is an Equal Opportunities employer. All applicants are considered on the basis of suitability for the post, irrespective of race, gender, sexual orientation, disability, age or religion.

Contact Details:
Tel: 01276 687 000
Contact: Rebecca Pass

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