Credit Controller

Job Type:
Job Sector:
Salary Description:
£15.32 per hour
Job Ref:

PURPOSE OF JOB: To provide information and advice about all aspects of rent and other charges due to the Council, in order to maximise payments and minimise arrears and to take appropriate action to recover new debts and cases at the early stage of the arrears procedure. Qualifications and Knowledge Requirements: 1. Understanding of housing and welfare benefits in relation to income and rent collections. 2. Understanding of Landlord and Tenant Obligations and responsibilities. 3. Experience of using ICT systems which assist in rent accounting and cash receipting systems. 4. Understanding of rent procedures for all types of tenancies and income. 5. Experience of working in a customer service environment. 6. Experience of using own initiative to suggest new ways of doings things and positively embraces change. 7. Experience of monitoring, achieving and exceeding individual targets. 8. Experience of contributing to service improvements that takes account of the needs of diverse stakeholder groups. Skills and Abilities: 9. Good numerical skills. 10. Ability to deal sensitively with aggrieved or distressed customers. 11. Excellent negotiation skills. 12. Ability to work as part of a team with a diverse workforce. 13. Ability to develop effective working relationships with a range of both internal and external stakeholders at all levels. 14. Good written and verbal communication skills with internal and external stakeholders. 15. Ability to write clearly, accurately and appropriately to the needs of a diverse audience. 16. Ability to assess and interpret information in order to identify issues or problems. 17. Ability to suggest new ways of doing things to solve problems. I 18. Ability to plan and prioritise own workload to meet individual deadlines and performance targets. Please note this is a contracted position of 3-6 months with the possibility of extension depending on budgets and performance. **Please note as an agency we can only offer an Umbrella PAYE rate for this post and confirmation of Eligibility to work in the UK will be required before submission**

Contact Details:
Tel: not in use
Contact: Kris Clare

You may return to your current search results by clicking here.


This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings