User Researcher UX Research and UAT

Job Type:
Job Sector:
Marketing, PR
South East
Salary Description:
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User Researcher – UX Research and UAT  Full time, 2 year contract  Slough, Berkshire  As a User Researcher, you will plan, design and carry out a range of activities to ensure our technical products and services meet the standards and needs of our users.  We are a charity supporting the development of education and in the role of User Researcher, you will join the team who develop digital resource for schools. You’ll be the champion in ensuring our users (this being schools and teachers) are included in the designing and decision-making process of our products and services.  You’ll support the development of new products, from requirements gathering and early stage concept and prototype design and testing to ensure the user needs are fully understood in the system design.  As well as carrying out field work, working closely with schools to gather insight, you’ll also translate your findings to help the technical team understand the needs of the users via user stories, functional design and feedback from prototypes and UAT which will be the key to informing the development of new systems and refining existing ones in our portfolio.  Your technical background:  - Previous experience of managing, planning, designing user research and UAT - Experience of conducting user interviews and observations, capturing and articulating user behaviours, needs, and motivations through observation techniques, task analysis, and other feedback methodologies - Experience of analysing both quantitative and qualitative data to produce UX artefacts - Understands the diversity of users and how to ensure participants are representative - Full driving licence as you’ll be visiting schools within the UK Bonus Points:  It goes without saying you’ll be collaborative and good at building relationships, but you may have also worked in schools or have experience with primary education.  Other organisations may call this role User Experience Researcher, UX Researcher, UAT Assistant, User Experience Project Co-ordinator, or UX Project Co-ordinator.  Why NFER?  NFER has a worldwide reputation as a leading independent provider of education research and analysis. We are a registered charity that has contributed evidence, in-depth knowledge, and research expertise to support the creation of an excellent education for all children and young people for over seventy years. Improving the lives of children and young people is at the heart of everything we do.  - Competitive salary of circa £30,000  - Generous pension scheme  - Free parking and close proximity to Slough train station  - 30 days’ holiday per year plus Bank Holidays + additional discretionary days  - Excellent support for professional development  - Great work/life balance (35 hours worked per week)  NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.  Applications are being reviewed as and when they are received - final applications are to be submitted by midnight 12th January 2020. So, if you are looking for a fresh, new challenge as a User Research – UX Research and UAT, apply via the button shown. This vacancy has been placed by Webrecruit on behalf of NFER.

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Contact: Kris Clare

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