Service Desk Manager

Job Type:
Job Sector:
East Anglia
£40,000 to £55,000 per annum
The ONE Group
Job Ref:

The hustle and bustle of a service desk is not the normal IT working Environment you need to be on the ball, a great people person and a real problem solver.

It helps though when you are working for the leading MSP in the region with an outstanding client list spread over the Pharmaceutical and Financial sector.

The role will be predominantly office based and you will need to get to grips with the client bases and the process that are already in place. It will be your job to assess these processes and to implement new strategies if needed.

This role will entail a strong IT background and also experience of working in an MSP, but you will have a real chance to make a difference and implement your style of working.

Being a mentor is also a key aspect in this role being able to identify talent and bring through talent in the business, and nurture talented individuals to fulfil there potential.

The ONE Group
With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.
Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.
We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.
This isn’t just recruitment, it’s: Recruitment as it should be.
For more information, call us or visit our website at

Contact Details:
The ONE Group
Tel: 01223237888
Fax: 01223 233072
Contact: Todd Mills

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