Job Type:
Job Sector:
Admin, Secretarial
East Anglia
£18,000 to £25,000 per annum
The ONE Group
Job Ref:

Do you display confidence when dealing with customers? Are you able to establish customer needs while also identifying possible sales opportunities? Looking for a company who have a real interest in helping make the most out of your talent and potential?

Well we have the opportunity for you as a Utility Brokerage Administrator! In this role you will be responsible for liaising with customers with the objective of securing utilities prices from suppliers. You would be contacting customers from leads generated either by email or phone. In this role you will be provided with training and progression to more senior roles when shown just how successful you can be.

The day-to-day aspects of this role you can expect to be doing are:

* Making and receiving calls to both existing customers and potential customers, while not falling into your average telesales role.

* Establish customer needs and identify sales opportunities.

* Updating internal CRM system with details and progress to a conclusion.

* Offering superb customer service by answering customer enquiries such as metering, billing, fixed price procurement, change of tenancies, analysing results of tender, etc.

* Frequently collaborating with other team members and departments to guarantee maximum efficiency and ideal customer experience.

The successful candidate will be able to show;

* Clear and friendly telephone manner.

* Ability to multitask & prioritise work.

* The ability to work in a high pressurised environment.

* Strong aptitude for use of spreadsheets.

* Good analytical skills.

* The ability to demonstrate a strong, orderly method of working.

* Recognition that achievement of targets is a prerequisite.

* Able to demonstrate ability to build collaborative relationships both internally and externally.

If you feel this role would suit you, please don’t hesitate to apply now through our website or feel free to contact Alex James at The One Group on 01733 234 000

Contact Details:
The ONE Group
Tel: 01223237888
Fax: 01223 233072
Contact: Lucy Atkin

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