Support and Ops Engineer

Job Type:
Permanent
Job Sector:
IT
Region:
East Anglia
Location:
Cambridge
Salary:
£50,000 to £60,000 per annum
Posted:
08/01/2020
Recruiter:
The ONE Group
Job Ref:
J35831

Do you want to work for a start up already trading globally with a product and backing of some of the most well established companies in the area. With the two founders who are arguably the best in their field.

If this is of interest I have a great role as a Support Operations Engineer. You will need to be customer focused with a fantastic technical background as the product is being rolled out to some of largest and most renowned companies globally.

Technical skills:
• Worked with a ticketing system ideally Jira or Zendesk
• Scripting skills Python or coding in Java
• Experience with SQL
• Maintain CL tool (Jenkins)

The day to day:
• Support the Management team and answer technical quires from customers and internal staff.
• Monitoring troubleshooting of the operational infrastructure.
• Understanding and monitoring scripts
• Working with 3rd party suppliers and make sure they are working to SLA.
• Reporting in SQL to the rest of the business
• Assisting with onboarding with new clients.
• Project work
• Involvement with end to end testing.

The ONE Group
With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

Contact Details:
The ONE Group
Tel: 01223237888
Fax: 01223 233072
Contact: Todd Mills
Email:

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