Sales and Customer Service Advisor

Job Type:
Job Sector:
Customer Service
South West
£20,000 to £20,000 per annum
Salary Description:
£20000 - £20000 Per Annum + Benefits
Job Ref:

Do you have proven office-based customer service experience? Are you looking for an exciting new challenge?

If the answer is yes, we have the perfect opportunity for you to join our team based in Bourton-on-the-Water as a Sales and Customer Service Advisor. This role is offered as a 12-month Fixed Term Maternity Cover contract.

What can we offer you?

In return for your hard work as our Sales and Customer Service Advisor, you will be offered a competitive salary of circa £20,000 per annum and enjoy a group pension scheme with matched contributions, flexi-time and other exciting benefits.

What will you be doing?

As our Sales and Customer Service Advisor, you will provide an efficient and effective service to Customers, our Sales Team and other internal & external customers to ensure that all orders and associated paperwork are processed and dispatched in an accurate, timely and professional manner. You'll utilise resources, brand awareness, product quality and knowledge to achieve the best results for the company and our customers.

The Sales and Customer Service Advisor will provide customers with professional, informed advice on our product range as well as manage the Customer Services Inbox. You'll input and process customer orders, dealing with any related tasks, such as advising the customer of any order amendments, delays or pricing discrepancies and raising accompanying paperwork i.e. Hardware Forms, Export Documentation.

What do you need?

- Customer service experience within an office environment is essential
- Experience of working in a sales or telesales environment would be ideal
- Good knowledge of Excel and other database packages
- Ability to manage and prioritise your workload
- Ability to manage customer expectations and deal with difficult situations

About Summit Medical

Founded in 1984, Summit Medical Group Ltd is a global leader in the provision of quality medical products, manufactured in the UK, with a commitment to innovation, service and quality. Summit Medical utilises highly skilled and advanced manufacturing techniques that meet the changing demands in global healthcare.

If you have the skills and experience to excel as our Sales and Customer Service Advisor, click apply!

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Lucy Hudson

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