Contract Manager (Catering)

Job Type:
Job Sector:
Catering, Hospitality
£47,000 to £52,000 per annum
Salary Description:
�47k - 52k per year + benefits
ATA Recruitment
Job Ref:

Job Title : Deputy Contract Manager (Catering)

Reports to : Contract Manager / Project Manager

Location: Various Locations: Middle East & Africa for Government Client

Key Result Areas: Client and Customer Satisfaction in each Area and all aspects of Service delivery throughout the contract

Core Responsibilities:

The Deputy Contract Manager is responsible for the management, delivery and performance of all services on the respective contract. They report to the Contract Manager and Project Manager.


* Deputise for the Contract Manager and Catering Manager during leave absences
* Management and delivery of the contracted services
* Effective commercial performance of the contract
* Client liaison through regular meetings and reporting
* Compliance with the Health and Safety at Works Act and corporate HSE policies
* Commitment of resources deployed to meet contractual requirements
* Management, discipline and training of all staff
* Management of all sub-contractors working in support of the services
* Ensure all (UK) corporate and in-theatre policies are adhered to by all contract staff
* Provide day to day management of all aspects of service delivery
* Investigate faults and problems and advise on contract service delivery and related matters
* Ensure all elements of the contract are performed in a commercially effective manner
* Provide the in-theatre interface to (UK) corporate
* Supervise and ensure all contract support work is managed financially within budget
* Understand all of the reporting & accounting processes for each department providing assurance of accuracy in reporting
* Manage implementation of a new Catering Reporting System
* Ensuring all reporting including stock reporting, P&L for shops etc., catering is accurate
* Completion of P&L for shops etc. reporting and control of petty cash accounts and reporting
* Covering for catering manager if required
* Ensure no duties are being delivered outside the Scope of work, unless authorised by the Project Manager.
* Provide a 24/7 Customer Focal Point service to manage the operational needs of the Client
* Maintain a close relationship with the client through regular meetings
* Prepare and provide routine and ad hoc management reports as required
* Participate in the Management of Health and Safety; in particular undertake regular inspections of Sites and sub-contractors
* Manage all in-theatre manpower aspects of the contract
* Manage staff leave rotations ensuring all tasks are covered at all times
* Ensure compliance with corporate COBC and ethics policy including all FCPA and Bribery Act rules and regulations
* Demonstrate strong cultural awareness with the ability to manage a diverse workforce in an open and fair way
* Wearing of body armour (jacket & helmet) may be necessary when carrying out all duties
* Other tasks as designated by the Contract Manager and/or Project Manager in support of the contract
* Ensure that the good name of the Contracting Entity is upheld at all times
* Ensure compliance with Contracting Entity COBC and ethics policy including all FCPA and Bribery Act rules and regulations
* Travel to various locations covered within the contract (e.g. Middle East/Africa) to cover emergencies as requested by the Project Manager

Skills and Qualifications Required:

* Have held a management position for a minimum of 5 years.
* Minimum of three years' experience in a senior catering man

Contact Details:
ATA Recruitment
Tel: 0845 880 8119
Contact: Timothy Hughes

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