Operational Support Assistant - Advertised on behalf of South Yorkshire CRC

Job Type:
Job Sector:
Admin, Secretarial
£18,389 to £21,929 per annum
Salary Description:
Band 2 salary commencing at £18,389 - £21,929
Job Ref:

South Yorkshire CRC is currently recruiting for Operational Support Assistants based in Sheffield. 

The role of Operational Support Assistant is integral to the successful and smooth running of the CRC.  You will work with a range of colleagues and partners supporting the work of reducing reoffending and providing a service to community teams.  You will be responsible for day to day administration on site including use of IT systems, telephone communication and greeting service users and customers.  This is a key supporting role to our probation and programmes teams.

If you want to join an innovative, creative and high performing organisation, we offer challenging and rewarding roles and the opportunity to make a positive contribution to reducing reoffending in South Yorkshire.  We offer excellent opportunities for personal and professional development and are committed to supportive induction and appraisal.
Job DescriptionSalary £18,389 - £21,929 per annum

27 days holiday + 8 bank holidays (pro-rated for fixed term contract), defined contribution pension scheme, company sick pay, group discount scheme.

The role will be based at South Yorkshire CRC, Unit 2, Hawke Street Business Park, Sheffield, S9 2DB
Main Responsibilities
Operate a file management service, including opening, recording new files, preparing files for transfer between offices, storage, maintenance and termination.
Maintain and update contact logs, by inputting and retrieving information as required.
Contribute to the implementation of breach procedures under the direction of the responsible Offender Manager.
Manage and maintain office systems, processes and procedures in respect of case administration, including making appointments, tracking review schedule and trigger process.
Distribute and receive information from courts, offender management teams, interventions and external organisations as required.
Retrieve data and statistical information providing management reports as required using computer-based systems.
Provide general administration support to the business and provide reception duties as required.

The Ideal Candidate
Have proven administrative support experience
Be able to work with confidential information
Be able to work with IT applications (Specifically Microsoft Office)
Have experience of working to deadlines and under pressure
Be flexible approach with a 'can do attitude'

About The CompanyIn the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.


Contact Details:
Tel: 01276 687 000
Contact: Rebecca Pass

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