Welfare Benefit Casework

Job Type:
Job Sector:
Charity, Voluntary
South East
£24,500 to £27,000 per annum
Salary Description:
£24500 - £27000 Per Annum
Additional Resources
Job Ref:

Welfare Benefit Casework - Guildford

Salary: £24,500 - £27,000 FTE

24 - 37 hours a week (flexibility across Monday to Friday)

The Company

Our clients is a charity that help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

The Role

They are now looking for a team player with a 'can do' attitude to join their highly successful Welfare Benefits Service. You will report to the Project Manager and provide a welfare benefits advice service to people affected by cancer with the aim of maximising their income.

Your main responsibilities:

- Provide a welfare benefits advice service to people affected by cancer with the aim of maximising their income.
- Manage caseload, assisting clients to access their entitlements to welfare benefits and other sources of financial help.
- Interview and support clients in a sensitive but empowering way.
- Manage telephone or settings appropriate to the client group via outreach in health settings.

Key Skills & Attributes

Have good understanding of the welfare benefits system.

Good verbal and written communication skill.

Experience working within Citizens Advice would be desirable, we will happily support the right person through Citizens Advice accredited training to enable them to carry out the role.

Application is open for a full time or part-time or part-time work. Role can be extended beyond 30th December, 2020 subject to funding extension.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Rachel

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