Client Support Executive

Job Type:
Job Sector:
Customer Service
Salary Description:
Competitive depending on experience
Hiring People
Job Ref:

Do you have extensive experience in Client S upport ? Would you like to work within a thriving company that is continuing to grow year on year?

Our client is looking for an enthusiastic Client Support Executive who is an excellent communicator to focus on introducing their beautifully designed booklets and literature to new clients, and to give ongoing support to existing clients. You will be responsible for ensuring that new and existing clients are trained on how to use their services and ensure they are kept up to date with any changes in their products. You will be trained extensively in business products and methods. You will shadow other colleagues in the client support team prior to seeing clients independently.

Key Roles & Responsibilities:

The successful candidate will be training clients on how to use services via one to one and group presentations. You will travel to meetings and attend several events throughout the UK, and regularly attend client support meetings with the studio manager and managing director.

They are looking for someone who has excellent communication skills, as you will be liaising with multiple departments and ensuring that items are created and delivered on time. You will be responsible for analysing monthly reports, implementing product roll outs and handling any client feedback.

About You

Our client is looking for someone with extensive customer service experience together with general office skills. You must be enthusiastic, with a positive attitude and a good communicator via phone, email and face to face. Accuracy and attention to detail is important with strong organisational and time management skills. You will work well as part of a team and equally well unsupervised. The role is partly office based and partly on the road with overnight stays. Occasional weekend work may be required and a company pool car is available for travel only.

Personal Qualities:

* Professional attitude
* Team player
* Ability to work under pressure
* Ability to take ownership and responsibility
* Honesty
* Excellent communicator

About our Client

Our client is a digital print and marketing company specialising in time critical print solutions. Based in Cambridgeshire in completely modernised and spacious premises on the Hinchingbrooke Business Park in Huntingdon. They are a friendly and dynamic company and regard employees as the key to their success. In return you will be offered a contributory pension scheme, generous holiday allowance and a fantastic working environment.

Additional Information:

A full UK Drivers License is required.

If you are ambitious, enthusiastic and hardworking they would love to hear from you. They take the protection of your personal data seriously.

How to Apply

If you would like to be considered for this opportunity, please apply here and our client will be in direct contact.

Contact Details:
Hiring People
Tel: 03301002230
Contact: Hiring People

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