Branch Manager - Nottingham

Job Type:
Job Sector:
East Midlands
£30,000 to £30,000 per annum
Salary Description:
Up to UKP 30000 per year
Skipton Building Society
Job Ref:

Job IntroductionHere at Skipton
Building Society we are proud to have a team of amazing people who work every
day to put our customers’ best interests at heart. We are currently looking for
a Branch Manager to join our team to play an integral role in delivering an
exceptional service to our customers and maintaining our position as one of the
UK’s largest building societies.Main ResponsibilitiesThe Branch
Manager will lead a team of customer facing colleagues, promoting high
standards of customer service, making sure that they deliver an exceptional
experience to all customers. We are looking for an individual who can really
inspire a team, engaging them and creating a real culture of high performance
and involvement in the local community. Working closely with the Regional Manager, the successful candidate will
develop a branch business plan that contributes to Skipton’s wider corporate
plan, setting objectives for performance and maximising business opportunities
in the area, and communicating this to the team so that they understand their
own individual contribution to the branch’s performance.  At Skipton we
believe in ensuring that we are meeting our customers needs and selling our
products and services in the right way; through meeting with customers for
reviews of their finances and their goals, we can use our continual customer
focus to ensure that
we are benefitting both the customer and the organisation
through recommending and selling appropriate products. A key aspect of this role also involves continually reviewing processes,
ensuring that quality checks are undertaken and ensuring that you and the team
reasonably anticipate, minimise and manage operational risk. This is a key role
that calls for exceptional people skills and proven leadership experience, and in
return we’ll provide you with the development opportunities you need to make a
real difference to your team and our customers.Ideal CandidateSkills  A proven ability to manage situations where the interpretation and
communication of highly complex and/or sensitive information is required Leading a team in a supportive way, delegating effectively and driving them
forwardExcellent communication skills both verbal and written to
direct/influence and persuade others at all management levels  Experience A proven track record of delivering results by leading teams in a sales and
leadership environment Experience of leadership and performance management, including evidence of use
of differing leadership styles as appropriate, setting and reviewing
objectives, coaching and developing a team The ability to develop and maintain effective working relationships in order to
support the achievement of working objectives Experience of identifying business needs and setting operational/resource plans
through the application of acquired technical experience and organisational
skills Evidence of adapting different styles of communication in situations in order
to contribute to the successful achievement of objectives A real drive to actively develop oneself and keep up to date with latest
developments in a specific field About Skipton Building SocietyAt Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation,
which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.Why Work For UsWe’re committed to paying
our people fairly for the role they undertake and provide a wide range of
benefits to support our colleagues’ finances and wellbeing, including our
Employee Assistance programme, the opportunity to buy extra holidays and
shopping discount vouchers You’ll be able to shape your career within your team and can expect a
structured learning and development programme where you’ll be valued recognised
and rewarded.  More information on our benefits can be found hereSkipton are an equal
opportunities employer and we welcome applications from all suitably skilled or
qualified applicants, regardless of their race, sex, disability,
religion/beliefs, sexual orientation or age

Contact Details:
Skipton Building Society
Tel: 0200 000 0000
Contact: Sophie Harrison

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