User Researcher (Mid-weight)

Job Type:
Job Sector:
London/ Cambridge
£50,000 to £55,000 per annum
Salary Description:
£50000 - £55000 Per Annum
Additional Resources
Job Ref:

User Researcher (Mid-weight) - London/Cambridge

£50k - £55k basic

My client, a Service Design Agency is looking for a hands-on User/Design Researcher to be based in their London studio (however requirement is to be on site in Cambridge 3 days a week for the next 3-6 months.

This is a great opportunity for someone who is naturally curious and excited by the prospect of working on purpose driven projects.


Conduct research activities to better understand who we are designing for.

Delve deeper into the reasons why?

Always have an eye on the future. A keen interest in trends affecting our technology, services and society

Identify key research questions, ready to implement in stakeholder and user interviews

Gather and analyse qualitative and quantitative research

Introduce assets (visual, models, presentations, etc) which communicate research findings in a clear, concise format

Collaborate with the wider Design team to share insights and findings which will impact design decisions which will be implemented into projects

Stakeholder management of teams with a wide range of skills and capabilities


Degree or training in Design, Psychology, Sociology, Human-computer interaction or related fields or equivalent practical experience

3+ years of experience conducting research in a design environment

Strong knowledge and experience of moderating usability testing, co-design activities, design sprints, card sorting, ethnography, heuristic and expert reviews, remote testing tools and other research activities as needed.

Designing, recruiting for and conducting qualitative and quantitative research (including depth interviews, focus groups, ethnography, surveys)

An appreciation and understanding of service design practices

An understanding of digital development and technology.

An ability to communicate work visually/diagrammatically, as well as through the written word (Journey maps, storyboards, process flows, service blueprints)

An ability to investigate problem spaces in terms of people, business, industry and scenarios.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Paul

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