Credit Management Consultant

Job Type:
Permanent
Job Sector:
Customer Service
Region:
Yorkshire
Location:
Skipton
Salary:
£18,500 to £18,500 per annum
Salary Description:
Up to UKP 18500 per year
Posted:
10/02/2020
Recruiter:
Skipton Building Society
Job Ref:
req973

Job Introduction• Do you possess a positive approach to helping people? • Do you like solving problems? • Are you a confident decision maker? If you can answer “yes” to the above and enjoy having great
conversations with customers, then this fantastic opportunity could be the job
for you. We are looking for friendly, hard working individuals who want to learn and
progress their career as the Society continues to grow. No formal
qualifications are required, just an interest in people and some customer
service experience would be useful as full training will be provided.Main ResponsibilitiesHere at Skipton Building Society, we really value our customers and
pride ourselves on providing exceptional service to them. This is especially
important when our customers are experiencing difficulties in paying their
mortgage – we know that customers need to speak to someone who can understand
their situation and do all they can to find a solution that works for them as
well as Skipton Building Society. Through listening carefully to their circumstances and working together
to identify a solution you will be using your exceptional communication skills
and flair for building great relationships.  As part of the team we will
be focussing on your individual development as you build your skills, knowledge
and experience. Within the role you will be taking both i
nbound and outbound
calls, carrying out administration work and working with the team to share
ideas.Ideal CandidateWe’re looking for motivated and customer focused individual to join the
credit management team. The ideal candidate will be highly organised and be
able to adapt their workload, especially during busy periods, to ensure all
work is achieved on time. The successful candidate will have a good attention
to detail and be able to use their own initiative.  You will also be
involved in championing continuous improvement.About Skipton Building SocietyAt Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.Why Work For UsWe’re committed to paying
our people fairly for the role they undertake and provide a wide range of
benefits to support our colleagues’ finances and wellbeing, including our
Employee Assistance programme, the opportunity to buy extra holidays and
shopping discount vouchers You’ll be able to shape your career within your team and can expect a
structured learning and development progra
mme where you’ll be valued recognised
and rewarded.  More information on our benefits can be found hereSkipton are an equal
opportunities employer and we welcome applications from all suitably skilled or
qualified applicants, regardless of their race, sex, disability,
religion/beliefs, sexual orientation or age

Contact Details:
Skipton Building Society
Tel: 0200 000 0000
Contact: Emily Reynolds
Email:

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