Digital Enquiry Agent

Job Type:
Job Sector:
South East
£18,000 to £20,000 per annum
Salary Description:
£18000 - £20000 Per Annum
Additional Resources
Job Ref:

Digital Enquiry Agent - Chelmsford, Essex

Salary: £18,000 - £20,000 p.a.

The Company

Our client is one of the UK's largest prestige vehicle dealerships offering services from sales, finance, servicing and repairs.

The Role

Located in their state of the art showroom, our client is looking to recruit a Digital Enquiry Agent to assist the Sales Team with responding to email and telephone enquiries and arranging customer appointments.

Role Responsibilities:

- Making appointments for the Sales Team.
- Responding to email and telephone enquiries.
- Engaging Sales Team with enquiries.
- Taking deposits when possible.
- Logging all enquiries on CRM system.
- Engaging with onsite customers when required.

Essential Skills & Requirements:

- Clean and valid UK driving licence.
- Ability to work in a team.
- Experience in a similar role, preferably within the motor trade.
- Professional appearance and attitude.
- Excellent persuasive verbal and communication skills.
- Time management skills and willingness to take the initiative.
- Ability to work under pressure.
- Knowledge of automotive industry and technical aspects of vehicles and ownership.
- Knowledge of financing and basic mathematics skills.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Amy

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