ICT Field Services Engineer

Job Type:
Permanent
Job Sector:
IT
Region:
North West
Location:
Maghull
Salary:
£18,000 to £18,000 per annum
Salary Description:
Starting at �18,000 per annum
Posted:
11/02/2020
Recruiter:
TalentSpa Recuitment
Job Ref:
TD/AP/IFSE

ICT Field Services Engineer

Location: Maghull, Merseyside / Cheshire East, Cheshire

Salary: Starting at �18,000 per annum

Hours of Work: Monday to Friday 8.00am to 4.30pm

About the Company:

We are looking for dynamic and proactive ICT Field Service Engineers join our Managed Services Team.

You will be responsible for providing remote support and attending scheduled maintenance visits to schools and businesses and will be dealing with day to day issues that arise, providing incident management and providing resolutions on a wide range of hardware and software solutions.

You will be working as part of a team at Apex Network Solutions who were founded in 2012 and have now grown to support and manage over 70 schools and businesses around the North West and pride ourselves on the solutions and services we provide.

ICT Field Services Engineer Responsibilities:

* Incident Management via telephone, e-mail, remote and onsite support
* Scheduled maintenance visits
* Proactive support using monitoring solutions
* Liaising with 3rd party hardware / software vendors
* Maintaining Firewall and Filtering Solutions
* Supporting and maintaining Network / Wireless Infrastructure
* Supporting and maintaining VMware / Hyper-V Virtualised Environments
* Supporting and maintaining Microsoft Server / Desktop Operating Systems
* Supporting and maintaining Microsoft Server / Desktop Applications
* Supporting and maintaining Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS
* Supporting and maintaining Enterprise Anti-Virus solutions (Sophos, ESET or similar products)
* Support and maintaining Enterprise Backup solutions (Veeam, Veritas or similar products)
* Maintain Enterprise Cloud solutions (Azure, Office 365, G Suite)
* Supporting and maintaining Enterprise MDM solutions (Lightspeed or similar products)
* Maintaining Server / Desktop / Laptop Hardware
* Maintaining NAS/SAN Hardware

ICT Field Services Engineer Requirements:

* At least 2 years' experience in a similar role
* Full UK Driving Licence and access to own transport (Essential)
* As the job involves working in schools you will be required to obtain an Enhanced DBS Check (Essential)
* Professional Certifications (Advantageous but not necessary)
* Strong knowledge and experience of supporting and maintaining:

* Network / Wireless Infrastructure
* VMware / Hyper-V Virtualised Environments
* Microsoft Server / Desktop Operating Systems
* Active Directory, Group Policies, DNS, DHCP, MDT, WDS, WSUS
* Enterprise Anti-Virus solutions (Sophos, ESET or similar products) and Enterprise Backup solutions (Veeam, Veritas or similar products)
* Enterprise Cloud solutions (Azure, Office 365, G Suite)
* Enterprise MDM solutions (Lightspeed or similar products)
* Server / Desktop / Laptop Hardware
* NAS/SAN Hardware
* Ability to communicate with technical and non-technical users
* Ability to plan, organise and prioritise workload
* Ability to read and produce business quality documentation
* Excellent customer relationship and interpersonal skills
* Strong problem-solving skills
* Good organisation skills

ICT Field Services Engineer Benefits:

* 28 days annual leave including Public Holidays
* Access to self-paced IT Training Portal
* Childcare Voucher Scheme
* Mileage allowance
* Workplace Pension Scheme

If you think that you are suitable for this ICT Field Services Engineer role, please apply now!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .
Email:

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