Holiday Sales and Guest Relation Manager

Job Type:
Job Sector:
South East
£23,000 to £25,000 per annum
Salary Description:
�23,000-25,000, depending on experience
TalentSpa Recuitment
Job Ref:

Holiday Sales and Guest Relation Manager

Location: Sandy Balls, New Forest

Salary: �23,000-25,000, depending on experience

Hours of Work: 40 hours per week (including weekends)

About the Company:

We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn.

We want you to lead our Guest Services team to make our guests feel personally welcomed, cared for, and inspired to have their best holiday ever, from the moment they check in to the moment they leave.

Working as part of our team of holiday heroes, reporting to the Guest Experience Manager, you will be running the Guest Services department.

Holiday Sales and Guest Relation Manager Responsibilities:

* Spending lots of your time with guests, meeting and greeting to check them into their accommodation
* You will be responsible for managing holiday bookings
* Resolving customer complaints
* Liaising with and helping out colleagues onsite to ensure that our guests is experience always excellent

Holiday Sales and Guest Relation Manager Requirements:

* Outstanding people skills - friendly, patient and always ready to help
* Previous Management or Supervisors experience
* Exceptional organisation skills and able to keep a good few plates spinning
* A solid understanding of budgeting and finance
* Experience in a customer-facing or sales role
* Experience in the holiday sector (Desirable)

Holiday Sales and Guest Relation Manager Benefits:

* Healthcare cash plan
* Internal and external training to fulfil your potential
* Discounts on holidays across the group and discounts within all of our retail outlets
* 28 days holiday annually
* Attractive bonus scheme
* Truly exceptional working environment

If you think that you are suitable for this Holiday Sales and Guest Relation Manager role, please apply now!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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