3rd Line Application and Cloud Engineer

Job Type:
Job Sector:
East Anglia
£38,000 to £45,000 per annum
The ONE Group
Job Ref:

Time for a change? Looking to take the next step? I am on the lookout for a 3rd line and Cloud Engineer to be based in Peterborough to join an expanding IT team . In return for your personal development, my client will introduce you to a series of qualifications to allow you enhance your skills in Severs and Cloud. The reason for this fantastic opportunity is because current team members have been promoted to other areas of the business.

The right candidate for the role is someone with the additional experience of back office on a daily basis for Active Directory, SQL, Exchange and is an expert in Windows Servers.

Main responsibilities include (but not limited to)

- Respond to incidents logged on the incident management systems and provide end users with a technical support
- Mentor 2nd Line Engineers and act as a technical escalation point
- Provide remote support as part of 24X7 out of hours rota
- Escalate service issues to Team Leaders and Service Desk Managers
- Escalation to vendors
- Provide technical assistance to on going project when required
- Work as a team to ensure workload is managed
- Make sure any solutions are backed up with training and documentation

Essential Technical and Experience required:

- Minimum 3 years working within a role that is SLA driven
- Experience of delivering projects
- Windows Server - 2008/2012/2016/2019 including Hyper-V
- Active Directory - You need to know Core AD services and replication, GPO , DNS and DHCP
- Exchange 2013/2016/2019
- SQL Server Administration
- Experience with Cloud - AWS, o365, Azure

Please call Martin on 01722 234000 or email:

Contact Details:
The ONE Group
Tel: 01604210888
Fax: 01223 233072
Contact: Martin Band

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