LCV Service Advisor

Job Type:
Permanent
Job Sector:
Customer Service
Region:
East Midlands
Location:
Derby
Salary:
£18,000 to £20,000 per annum
Salary Description:
Salary + Commission + OT
Posted:
13/02/2020
Recruiter:
Pentagon Group
Job Ref:
MC/12432/3189

IS THIS YOU?

Do you have previous Customer Service experience?
Do you work well under pressure whilst maintaining a pro-active approach and working as a team player?
Are you a strong communicator?

If you can honestly answer “Yes” to the above then look no further.
What Will You Be Doing?As a Commercial Service Advisor, you will be the first point of contact for customers and as such, you’ll be an important ambassador for the Group. 
You will guide them through the entire process whilst their vehicle is with you and provide them and Management, with updates and information.
Your main focus will be:

Meeting & greeting customers both face to face and over the telephone.
Achieving pre-defined targets for upselling various Aftersales products & services
Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.

Who Are We Looking for?You will need to have:

Previous Customer service experience and training.
Unlimited confidence, resilience, drive, energy and talent.
Strong communication skills
A full valid UK driving licence.
Previous technical/service experience is desirable however, full training will be given for the right candidate. 

 

Contact Details:
Pentagon Group
Tel: 01226323060
Contact: Danni Millington
Email:

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