Switchboard Operator

Job Type:
Job Sector:
Customer Service
£8.21 to £8.21 per month
Salary Description:
£8.21 - £8.21
Compass Group
Job Ref:

Looking for a new opportunity as a Switchboard Operator? A step towards your new career? Or maybe you want to move up a level and take on more responsibility?

Look no further as we have a jaw dropping and exciting opportunity for an experienced, multi-talented and highly skilled ward Switchboard Operator to join our team.  

Please note this is a full time position which requires full flexibility 37.50 hours per week 5 days over 7 inc weekends.

Varied shifts patterns: 6am-2pm 7am-3pm/11am-7pm/2pm-10pm
Job DescriptionCompass benefits:

Rewards & Recognition 

Long Service Awards

Company sick pay after 1 year length of service 

Additional 2 days holiday entitlement after 2 years length of service 

Perks at work:

Retail Discounts
Cinema Discounts
Reloadable Shopping Cards
Childcare Vouchers
Holiday Discounts 

Main Responsibilities
Dealing with internal and external enquiries, all the emergencies within The Trust and contacting personnel when requested by means of the bleep or paging systems.
Keeping daily diary of on call personnel amending the information when changes occur. Changing rota’s, keeping records of annual leave of Consultants, Doctors and Key Personal. Holding list of Interpreters.
Record times and dates of all untoward incidents requiring Switchboard involvement including priorities, traumas, major incidents & fire alarms. Also record date/times of any system failures.
Order and record details of any taxi/courier services requested.
Transferring calls to different departments within the facilities management team 
Meeting deadline and targets 

The Ideal Candidate
As the switchboard is generally the first contact with the Hospital, operators are required to be polite, efficient and knowledgeable
Excellent communications skills 
Excellent communication and interpersonal skills
Computer Literate
Ability to meet deadlines 
Target driven 

If all of the above sounds like you we want to hear from you today! 

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Chantel Power

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