M&S Simply Food- Customer Service Assistant

Job Type:
Job Sector:
Customer Service
South East
£9.02 to £9.02 per month
Salary Description:
£9.02 - £9.02
Compass Group
Job Ref:

Do you believe in delivering exceptional customer service?

Are you a natural when it comes to talking to customers?

Do you enjoy the fast pace and ever changing situations of catering and retail?

If you answered yes to all of these questions we want to hear from you!

Our Marks and Spencer outlet, in Royal Surrey County Hospital, is looking for enthusiastic and flexible Customer Service Assistants to join the team!

Please note core working hours are as below:

Monday-Friday 6am-11.30am 25 hour contract

Monday-Friday 2pm-7.30pm 25 hour contract

Monday-Friday 2pm-9.30pm 35 hour contract 

Monday-Friday 5pm-9.30pm 22.5 hour contract 
Job DescriptionCompass benefits:

Rewards & Recognition 

Long Service Awards

Company sick pay after 1 year length of service 

Additional 2 days holiday entitlement after 2 years length of service 

Perks at work:

Retail Discounts
Cinema Discounts
Reloadable Shopping Cards
Childcare Vouchers
Holiday Discounts 

Main ResponsibilitiesA normal day’s work may include looking after our customers, cash handling, keeping the place tidy, and restocking shelves, fridges and so forth. You will be the face of M&S Simply Food right on the front line delivering exceptional customer service with a smile. You’ll need to stay up to speed with our latest products and offers, and listen carefully to what our customers need.

Following food safety policies thereby ensuring the products are date checked and reductions made where necessary and ensure the cold chain temperature rules are followed at all times

Receiving deliveries, breaking down stock, storing them away, working the stock on to shelves and dealing with over stock appropriately

Ensuring the stock room is kept tidy at all times thereby storing the products in the right category, date rotating and ensuring cleaning

Delivering great standards on the shop floor thereby working the delivery, packet perfect standards, cleaning and ensuring all products have tickets

Stock control processes

This is a permanent role, your shifts pattern will vary according to demands and you will need to be FLEXIBLE to work both weekdays and weekends where required.
The Ideal CandidateWe are looking for individuals who enjoy working with people, who like to be busy and work well as part of a great team. Passionate, articulate and friendly, you’ll know how to deliver exceptional customer service.

Previous catering or retail experience would be useful, but it’s really your passionate and positive attitude that we’re interested in. Our training will take care of the rest.

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Chantel Power

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