Customer Service Adviser

Job Type:
Job Sector:
Customer Service
South West
£17,000 to £17,000 per annum
Salary Description:
Up to UKP 17000 per year
Skipton Building Society
Job Ref:

Job Introduction

Skipton Building Society, we’re not just another financial services
institution. We’re a mutual organisation, which means we’re owned by our
members and place them at the heart of all we do. The same goes for our
Customer Relationship Consultant. With us, you’ll be supported to succeed and
enjoy benefits that include tailored training, a pension plan, life cover,
generous holiday allowance and product discounts.

Main Responsibilities

you’re brilliant with people, enthusiastic and proactive, this is your
chance to progress your career and become one of the faces of Skipton. As a
Customer Relationship Consultant, you’ll talk to people about our wide range of
financial products and services. By having an enquiring mind and really
listening to our customers in person or on the phone, you’ll help to identify
the right products for them – whilst letting your passion and personality
shine. So whether you’re promoting a new product or resolving a problem, you’ll
always put our customers first and provide an amazing service as a part of a
busy team.

Ideal Candidate

to deliver exceptional customer service, you’ll be expected to take ownership
and contribute towards your branch’s overall performance objectives by
referring customers to specialist tea
m members. Highly organised and a clear
communicator with an eye for detail and comfortable using basic IT systems,
you’ll also thrive on the variety and fast pace of a branch at the heart of the

About Skipton Building Society

Skipton Building Society we are not just another Financial Services Institution
we are a mutual organisation, which means we are owned by our members and
believe in placing them at the heart of everything we do.  The same goes for our people. We can only be successful as a business if we
have great people and we believe in treating people as individuals. Our values
are Trust, Ownership and One Team which reflect the attitudes and way of
working everyone here displays on a daily basis, and which are key to the
delivery of the outstanding level of personal service we offer our
customers.  We’re committed to creating a diverse and inclusive workplace where every
colleague has an opportunity to fulfil their career potential. We respect and
appreciate the value that our colleagues’ unique differences can bring and
offer consideration for anyone seeking a more flexible work-life balance. If
you have a need for flexibility then please let us know.

Why Work For Us

As a
Customer Relationship Consultant, you can expect a structured, tailored
development programme, to keep your knowledge up to date. And, in our regular
training sessions, you’ll be able to share advice and experience with your colleagues.
It’s everything you need to keep growing your skills and expertise with one of
the largest building societies in the UK.We’re
committed to paying our people fairly for the role they undertake and provide a
wide range of benefits to support our colleagues’ finances and wellbeing,
including our Employee Assistance programme, the opportunity to buy extra
holidays a
nd shopping discount vouchers. You’ll be able to shape your career within your team and can expect a
structured learning and development programme where you’ll be valued recognised
and rewarded.  More information on our benefits can be found hereSkipton are an equal
opportunities employer and we welcome applications from all suitably skilled or
qualified applicants, regardless of their race, sex, disability,
religion/beliefs, sexual orientation or age


customer service, customer assistant, retail, sales, advisor

Contact Details:
Skipton Building Society
Tel: 0200 000 0000
Contact: Sophie Harrison

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