Senior IT Technician

Job Type:
Permanent
Job Sector:
Public Sector
Region:
London
Location:
West London
Salary:
£35,000 to £40,000 per annum
Posted:
17/03/2020
Recruiter:
Gold Group
Job Ref:
944665

Senior IT Technician

West London

Brief

Senior IT Technician needed for a multinational financial organisation based in West London who are looking to employ an experienced and well-rounded Senior IT Technician that takes pride in their work with an in-depth knowledge of development using Windows Client OS’s & Applications (Win 7 – Win 10 / Office 365 etc.), Windows Server Technology (2008R2 – 2016), Hyper-V, Active Directory administration and WAN / LAN / WIFI and TCP/IP.

Benefits

* 25 days holiday + bank holidays
* 4x your annual salary in life assurance
* Flexible benefits package (retail vouchers, gym discounts, employee share scheme, ability to buy or sell annual leave and more!)
* Scope for career progression

What the role entails:

Some of the main duties of the Senior IT Technician will include:

* Provide a consistently high quality and professional customer service to the Business in all areas of IT.
* Maintaining and updating the company’s existing system documentation, procedures and user guides
* Monitoring and taking ownership of tickets queues in the call logging system for:
* Hardware including Servers, PC’s, laptops, printers and mobile devices
* Software including but not limited to, Microsoft Office Suite, Desktop OS, Server OS, SCCM.
* Day-today running
* Investigation of issues
* Monitoring and updating the IT service desk system; prioritizing and following-up calls and ensuring that users are supported in a timely and effective manner
* Ensuring effective performance, integrity and security of all IT Systems
* Coach team members and peers to reduce knowledge gaps where required
* Manage security of information as defined in the Security manual.

What experience you need to be the successful Senior IT Technician:

* Extensive experience working in a multi-disciplined team across 1st – 3rd Line support
* Essential Working knowledge of:
* Windows Client OS’s & Applications (Win 7 – Win 10 / Office 365 etc.)
* Windows Server Technology (2008R2 – 2016)
* Hyper-V
* High Level Active Directory administration
* High Level Exchange 2010 – 2016 administration
* MS System Centre Configuration Manager
* Enterprise Backup Solutions
* MDM Environments (Blackberry UEM)
* DNS, DHCP and Terminal Services
* WAN / LAN / WIFI and TCP/IP
* Active Directory / WSUS / SCCM
* Firewall configuration
* Ability to deal with sensitive information

Desirable working knowledge of:

* Network technologies (HP Switches/Firewalls)
* Experience in Microsoft Group Policy
* Familiarity with MoD/CESG rules and regulation
* Excellent general written and verbal communications skills.
* Willing to undergo, and are able to achieve and maintain, SC and/or DV security clearance.

This really is a fantastic opportunity for a Senior IT Technician to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

*Please note that eligibility for UK security clearance is required for the Senior IT Technician position*

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. Privacy Policy. Equal Opportunity and Diversity Policy.

Contact Details:
Gold Group
Tel: 01342330541
Fax: 01342 330 520
Contact: Zak Mendoza
Email:

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