Internal Sales Representative

Job Type:
Job Sector:
Customer Service
East Midlands
£19,162 to £24,840 per annum
Salary Description:
Job Ref:

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.  

We are currently looking for an Internal Sales Representative to join our friendly team based in Swadlincote, Derbyshire. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Main ResponsibilitiesReporting to the Internal Sales Manager, you will effectively build and develop relationships with existing and new customers to increase sales opportunities in order to maximise revenue growth for our services to ensure that Tarmac is the partner of choice. This will also involve:

Processing all customer orders received for your region and providing accurate order confirmations to the customer
Order accuracy – in line with business KPI’s
Liaising with customers requesting call-offs and recording orders on the processing system
Liaising with production team to ensure product availability in with agreed delivery timescales and SLA’s
Processing order changes and cancellations in line with the internal processes
Processing cash sale orders in compliance with the business rules
Achieving targeted ancillary sales within the region by way of upselling
Assisting the Internal Sales Manager in researching new business contacts
Investigating and resolving customer complaints to a satisfactory conclusion
Organising the dispatch of sample products to customers
Ensuring that all transactions in AX are completed in a timely manner in line with business requirements and KPI’s
Gathering customer feedback via monthly customer surveys
Acting as overflow to ensure that all incoming calls are managed
Collaboration with stakeholders of varying seniority levels both internal and external to the business

The Ideal CandidateThe ideal candidate will be able to demonstrate previous experience working within a similar environment with a sales background.

Specific requirements:

Customer focused
Effective use of questioning and listening to establish customer needs
Selling – able to create rapport through considered questioning and accurate active listening.
Clear and concise communication (both oral and written)
Demonstrate positivity and desire to succeed
Team player

Why TarmacIn addition, we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits.  Some of the range of benefits on offer to employees include:

Bonus scheme
25 days holiday
Holiday purchase scheme
Contributory pension scheme
Sharesave scheme
Access to the Tarmac rewards website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Training and development opportunities

Interested? Why not click here to find out more?  Go on… are you ready to build your future?


Contact Details:
Tel: 0200 000 0000
Contact: Luke Janiec

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