Scheme Manager

Job Type:
Permanent
Job Sector:
Customer Service
Region:
East Anglia
Location:
Norwich
Salary:
£21,242 to £23,341 per annum
Salary Description:
£21,242 to £23,341 per annum
Posted:
03/01/2023
Recruiter:
Broadland Housing Association
Job Ref:
MP-41000-29000

Scheme Manager (Non-residential)
Norwich
£21,242 - £23,341 per annum
Full Time, 37 hours per week (Monday to Thursday 8.00am - 4.00pm and Friday 8.00am - 3.30pm)
Permanent
 
About the Role
We have an exciting opportunity for a Scheme Manager at our Sheltered Housing Scheme in Norwich. We are looking for an enthusiastic and motivated individual to provide support to our Residents to enable them to live as independently as possible. The role involves:

To deliver a tailored support to residents and to monitor their welfare through support planning.
To assist tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods.
Responsible for allocation and letting of empty homes within the Scheme.
To work with other professional and voluntary agencies to encourage good neighbourhood relations and promote a sense of community.

For full details, please see the Job Description.
 
About You
All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. 
The role is extremely customer focussed and partnership working will often be required in order to meet the customer’s needs. Consequently, experience of multi-agency working and a good knowledge of local services is desirable.
The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to Tenants in Social Housing.
 
About Us
Broadland Housing Association offers more than 5,000 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Associations to work for in the UK and feature in the top 75 organisations to work for in the East of England.
We also offer staff many other great benefits such as enhanced annual leave, generous contributory pension scheme and access to an Employee Assistance Programme to support you when you need it – more details on the great benefits our staff receive, is available on our website.
For full details or to apply, please visit our website: https://www.broadlandgroup.org/about-us/work-for-us/current-vacancies/  or contact our recruitment line on 01603 750189 and leave a message or email recruitment@broadlandgroup.org and we will get back to you.
 
Closing date: midnight on 18 January 2023
 

Contact Details:
Broadland Housing Association
Tel: 000 000 0000
Contact: Lucy Rose
Email:

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