Call Centre Specialist - Dutch Speaking

Job Type:
Job Sector:
Customer Service
£14.50 to £14.50 per hour
Claremont Consulting Ltd
Job Ref:

Operation monitoring – Netherlands

We are looking for multiple Call Centre Agents to join the operations monitoring centre of a global security company in Oss. This is a unique entry level opportunity to join a major company where you will find considerable personal career development, in-depth training provided and possibility to acquire a specialist set of skills. This will be a temporary 40-hour week contract with a view to converting to a permanent employment contract.

What you will do:
• Optimal execution of the service requested by the customer on a contract basis. Respond in a timely and adequate manner to incidents in accordance with the given instruction.
• Good "first impression" through correct and customer-friendly approach.
• Timely and correct transfer of work/information in case of change of shifts. The correct follow-up of all work instructions and procedures provided by the managers.
• Correct use/operation of the available equipment.
• Handling all incoming telephone calls including the handling of the so-called "alarm center service" for clients. Handling all (alarm) reports in accordance with given procedures and instructions.
• Performing various administrative actions such as registering / reporting technical malfunctions, filling in mutation forms, writing down messages and notes.
• Agents must carry out their work on the basis of a fully continuous schedule, in which changes of times apply. Work is carried out in a morning, afternoon, night and weekend shift.

What we are looking for:
• Secondary school education level. (MBO level)
• Good handling of pressure situations
• Flexible with regard to deployment in a fully continuous working environment
• Good written and oral communication skills in Dutch and English

Contract Details:
• Minimum of 40 hours per week
• Shift patterns with some weekend and evening work at enhanced rate
• Opportunity to work overtime
• On-site working
• €27,840 per year (pro rata based on minimum 40 hours)

Interviews can be arranged at short notice with very quick turn arounds with regards to starting employment – if this is of interest to you please click apply immediately or reach out to for further info.

Contact Details:
Claremont Consulting Ltd
Tel: +44 (0) 20 8036 8220
Fax: 020 7347 5041
Contact: Billy Hamblin

You may return to your current search results by clicking here.


This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings