Operations Support Manager

Job Type:
Job Sector:
Catering, Hospitality, Food, Beverage
Salary Description:
Compass Group
Job Ref:

<table> <tbody> <tr> <td style="width:592px;height:374px;"> <p><strong><u>Purpose of the Role</u></strong></p> <p> </p> <p><strong>Compliance:</strong></p> <p>Ensure all UK&I locations are fully compliant with Company standards and guidelines in relation to:</p> <ul> <li>Health & safety</li> <li>Food safety</li> </ul> <ul> <li>Employee Compass onboarding</li> <li>Client vetting, onboarding and offboarding</li> </ul> <p> </p> <p><strong>Operational support:</strong></p> <p>Support the team with the smooth running of our operations across all departments on an ad hoc basis as required.</p> <p> </p> <p><strong>Quality Management:</strong></p> <p>Provide a comprehensive Quality Control Administration service. To take control of all quality standards, set the benchmark for quality and carry out relevant training to ensure consistency of quality monitoring throughout the contract.</p> <p> </p> <p><strong>Administration:</strong></p> <p>Responsible for ensuring that an efficient and effective back-office administration service is offered to managers across our organisation. In addition to this, drive change and make an impact through the implementation of efficiencies and process improvements.</p> </td> </tr> </tbody> </table>
<ul> <li>Provide operational support across the contract as required and as directed by the Head of Commercial.</li> <li>Support to be provided across all locations/departments and may require ad hoc travel to Ireland.</li> </ul> <p>Support is not limited to the day-to-day operations but also includes supporting with any projects being delivered.</p>
<ul> <li>Advanced Food Hygiene certificate</li> <li>Experience of leading and managing a small team of people</li> <li>Previous operational experience</li> <li>IT literate</li> <li>Attention to detail</li> <li>Experience in conducting audits or being audited</li> <li>Proven track record of improving quality in previous roles</li> <li>Experience in a similar role</li> <li>Excellent communication skills</li> <li>Self motivated and ability to adapt to a changing environment</li> <li>Willingness to learn new skills to be able to work across all departments</li> </ul>

Contact Details:
Compass Group
Tel: 0121 457 5566
Contact: Jaskaran Bika

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