Parts Advisor

Job Type:
Job Sector:
Customer Service
West Midlands
£22,000 to £25,000 per annum
Salary Description:
Excellent salary & bonus & benefits OTE £25,000
Job Ref:

Job Introduction                 
We are recruiting for a Parts Advisor to join our Volkswagen Dealership in Nuneaton.
The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Basic salary on offer is up to £25,000. 
You will be directly involved with the general public, trade customers and the supply of our own workshops.
Role and Responsibilities

Order Preparation: You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries
Sales and Customer Service: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression
Stock Control: Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers
Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing)

About you

Ideally you will have gained Motor Factor knowledge in a similar role with another franchise or specialist parts company
Confidence, resilience, drive, energy and talent
A well-presented individual with a desire, character and attitude to succeed
The ability to quickly establish and build rapport with our customers

What we offer

25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events

Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

Contact Details:
Tel: 000 000 0000
Contact: Greg Cole

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